Privacy Policy

Effective Date: 1st Jan 2026

Introduction

AliignPSP Ltd ("AliignPSP", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. We want you to be informed and empowered with respect to your privacy when you use our services.

This Privacy Policy explains how we collect, process, store, share, and safeguard your data when you interact with our website, portals, products, or services for Individuals and Companies. This policy applies globally and is designed to comply with applicable privacy and data protection laws worldwide, including but not limited to: UK GDPR, EU GDPR, NDPR (Nigeria), CCPA (California, USA), and other relevant regional regulations.

Please read this carefully before using our website or apps or registering to use our services. Together with our Terms and Cookies Policy, this Privacy Policy sets out our views and practices regarding your personal data and how we collect, process and treat it. This notice explains how we handle your personal data and our attitude towards data protection.

For questions, complaints, or data requests, contact our Privacy Team at info@aliignpsp.com

Information We Collect

We collect personal information in multiple ways, including what you provide, what we obtain automatically, and what we receive from third parties.

A. Information You Provide

This includes information you give us when:

  • Registering for our services
  • Creating or updating an account
  • Uploading CVs, portfolios, or other documents
  • Providing feedback, inquiries, or participating in surveys

Examples of information provided may include:

  • Name, title, and contact details (email, phone, address)
  • Date of birth and location
  • Employment history, education, skills, qualifications
  • Company information if you use AliignPSP as an organisation
  • Uploaded documents (resumes, assessments, certifications)
  • Responses to surveys or questionnaires

B. Information Collected Automatically

When you use our website or services, we may collect:

  • Device and browser information (IP, operating system, browser type, time zone)
  • Usage information (pages visited, clicks, scrolls, session duration, downloads, interactions)
  • Cookies, analytics, and other tracking data
  • Log files, error reports, and performance data

C. Information from Third Parties

We may receive data about you from:

  • Partners providing analytics, recommendations, or integrations
  • Background verification or identity verification providers
  • Business or professional networks (with your consent)
  • Publicly available sources

This may include professional achievements, company affiliation, or skill certifications.

How We Use Your Information

We use your data to:

  • Provide services: Career guidance, AI-driven recommendations, skills assessments, workforce insights, dashboards, or future services.
  • Communicate: Respond to inquiries, provide notifications, and share updates about products or services.
  • Personalise your experience: Tailor recommendations, dashboards, learning pathways, and content.
  • Analytics and improvement: Aggregate and anonymise data for research, insights, reporting, and service enhancement.
  • Security and compliance: Fraud prevention, identity verification, regulatory compliance.
  • Marketing and promotions: With consent, provide information on new services, events, or insights relevant to you.

We may also use automated decision-making, for example:

  • AI-driven career path suggestions for Individuals
  • Workforce skill recommendations for Companies
  • Tailored notifications based on your usage and preferences

You have the right not to be subject to automated decisions that significantly affect you without your explicit consent.

Legal Basis for Processing

We process personal data based on:

  • Consent: For marketing, cookies, AI recommendations, or optional services.
  • Contract: To provide requested services or perform contractual obligations.
  • Legal obligation: To comply with laws or regulatory requirements.
  • Legitimate interests: Improving services, securing accounts, detecting fraud, analytics, or customising user experience — provided these interests are not overridden by your rights.

Sharing Your Information

We may share your data with:

  • Service providers (hosting, cloud storage, analytics, communication)
  • Business partners offering related products or services
  • Identity verification and background check providers
  • Regulatory bodies or authorities where required by law
  • Prospective buyers or partners in case of mergers, acquisitions, or asset sales

Third parties only process your information under our instructions and are bound by data protection obligations.

Sub-Processors

Some examples of our sub-processors include (subject to change):

  • Cloud & Hosting: Google Cloud, Microsoft Azure
  • Payment Processors: Paystack, Flutterwave, etc.
  • Analytics & Reporting: Systemspecs
  • Background Verification: CreditClan, NIBSS
  • Third-party integrations for AI and recommendations

All sub-processors are required to comply with privacy standards and contractual obligations.

International Transfers

Data may be processed in or transferred to countries outside your residence. We ensure transfers are protected via:

  • Encryption and access controls
  • Standard contractual clauses or equivalent legal safeguards
  • Compliance with applicable regional privacy regulations

Retention of Information

We retain data only as long as necessary for: providing services and fulfilling contracts; compliance with legal obligations; historical research and service improvement (anonymised where possible).

Typical retention period:

  • Account and service data: Active duration + 2 years
  • Background or verification records: Up to 10 years
  • Marketing preferences: Until withdrawal

Direct Marketing

We may contact you with information about products, services, or insights if you consent. You may opt out anytime by: clicking unsubscribe in emails; updating your preferences in your account; contacting info@aliignpsp.com.

Marketing may include:

  • Career or learning recommendations
  • Organisational insights or AI dashboards
  • Newsletters and research updates

Core communications necessary for service operation cannot be opted out of.

Data Security and Protection

We use technical, administrative, and procedural/organisational safeguards to protect your personal and company information. This includes: SSL/HTTPS encryption; access control and authentication; regular security audits; secure storage and encrypted backups.

While we strive to protect your data, no system can be guaranteed 100% secure. Users assume the inherent risks of transmitting data over the internet.

Your Rights

You may exercise rights including:

  • Access, correct, or update your data
  • Request deletion or restriction of processing
  • Object to processing for direct marketing
  • Withdraw consent at any time
  • Obtain a portable copy of your data
  • File complaints with your local authority (ICO, NDPR/NITDA, DPA, etc.)

Requests should be directed to info@aliignpsp.com.

Automated Decision-Making and Profiling

We may use automated systems to: recommend career paths or learning resources; suggest workforce development strategies; tailor communications and product suggestions. You have the right to opt out or request human review of automated decisions.

Recording Communications

Telephone calls, emails, and other communications may be recorded to: verify instructions or transactions; improve service quality; investigate complaints; train staff.

Third-Party Links

Links to external sites are for convenience. We are not responsible for their content, privacy policies, or practices.

Children

Our services are not intended for those under 16. Any data inadvertently collected from minors without parental consent will be deleted promptly.

Changes to This Policy

Updates will be posted on the website with the Effective Date. Significant changes may be communicated via email or banner.

Contact

All access requests, privacy-related inquiries, questions, comments, complaints and other requests should be sent to info@aliignpsp.com. We may request additional details from you regarding your complaints and keep records of your requests and resolution.

Privacy Team: Email: info@aliignpsp.com

B. Cookie Policy & Consent

What Are Cookies

Cookies are small text files stored on your device when you use the AliignPSP Services. They help improve functionality, security, analytics, and personalised recommendations.

Types of Cookies We Use

  • Essential Cookies: Required for core website functions (login, account security).
  • Analytics & Performance Cookies: Track usage patterns, service performance, and improvement insights.
  • Functional Cookies: Store preferences, enable personalised tools or AI recommendations.
  • Marketing Cookies: (With consent) Personalised product or service recommendations.

Consent

Upon first visit, users will be presented with a cookie banner explaining categories of cookies. Users may: accept all cookies; reject non-essential cookies; adjust preferences for individual cookie categories. Users can also change cookie preferences at any time via settings.

Third-Party Cookies

We may use cookies from partners (analytics, social media, AI tools) to enhance functionality. We do not control third-party cookies beyond the scope described, and their use is subject to their privacy policies.

Cookie Retention

Cookies are retained for durations specified in the banner or settings, usually ranging from session-based to 12 months.

Contact: Email: info@aliignpsp.com